I saw this term in a Dan Gilmore post [via Joi Ito]

What a great way to sum up my feelings about those electronic voices that we are increasingly subjected to on the phone. I find myself more and more feeling like screaming down the line – “PUT ME THROUGH TO A HUMAN!”. But instead I resort to, in a calm tone, “If you are taping this conversation for quality purposes, please remove your salesdroid and give me option 0 – talk to a person.”