Netgear (non) support

So it turns out that the WGR614v2 WiFi router has a fault that causes it not to work with the Alcatel Spped Touch Home ADSL modem. No mention on the Netgear website, although there are a couple of different discussion groups around that clearly identify the problem, and claim that a reverse polarity ethernet cable is required to get it to work. Well – I’m still waiting on the cable, but one of the other suggestions on the discussion group was to insert a small hub in the chain between the modem and the router. That works (thus this post). I await the cable from Netgear with bated breath…

The short version? My WiFi internet is working at home again. And not a moment too soon!

I have to say – my experience with Netgear products has been exceptional up to this point. I hope that this is an anomoly…

One thought on “Netgear (non) support

  1. Cool – so you finally got that intermittent access issue sorted! We’ve just had ADSL restored after nearly two weeks of net-down-time due to moving house. I’ll be back up and blogging again soon. Talk to you later eh? Hope all is well…

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